https://helpforum.sky.com/t5/Broadband/Full-Fibre-activation/m-p/5184137#M545164 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4582342">@Matt351</a>&nbsp;Are you saying that the Fibre ONT is up and working, the sky Hub is up and working, you have wireless and wired Internet on the connection? Then what is not working sky wise?</P> Wed, 07 Jan 2026 16:28:23 GMT JimM1 2026-01-07T16:28:23Z https://helpforum.sky.com/t5/Broadband/Full-Fibre-activation/m-p/5184131#M545161 <P>We've had a full fibre fitted and it was due to be activated on the 22nd December. The modem and router is working as it should and 2 engineers have come out to check this. &nbsp;Its now the 7th of Jan and its still not been activated at Skys end. &nbsp;</P> Wed, 07 Jan 2026 16:18:44 GMT https://helpforum.sky.com/t5/Broadband/Full-Fibre-activation/m-p/5184131#M545161 Matt351 2026-01-07T16:18:44Z https://helpforum.sky.com/t5/Broadband/Full-Fibre-activation/m-p/5184136#M545163 <P>What did Sky say when you called them about this ?</P> Wed, 07 Jan 2026 16:24:13 GMT https://helpforum.sky.com/t5/Broadband/Full-Fibre-activation/m-p/5184136#M545163 caesarome 2026-01-07T16:24:13Z https://helpforum.sky.com/t5/Broadband/Full-Fibre-activation/m-p/5184137#M545164 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4582342">@Matt351</a>&nbsp;Are you saying that the Fibre ONT is up and working, the sky Hub is up and working, you have wireless and wired Internet on the connection? Then what is not working sky wise?</P> Wed, 07 Jan 2026 16:28:23 GMT https://helpforum.sky.com/t5/Broadband/Full-Fibre-activation/m-p/5184137#M545164 JimM1 2026-01-07T16:28:23Z