Broadband not working right

Nikki152 — Wed, 07 Jan 2026 11:00:15 GMT

my broadband isn't working despite rebooting ot

Moderator actions: Edited title to make more relevant

Re: B

GD1 — Wed, 07 Jan 2026 10:40:22 GMT

@Nikki152 First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

topic Broadband not working right in Broadband

Broadband not working right

Re: B