https://helpforum.sky.com/t5/Broadband/Reschedule-today-s-appointment/m-p/5182998#M544850 <P>I need to reschedule my appointment today. I am not well. It seems impossible to get in contact with the engineer. I don't want them to waste a journey.&nbsp;<BR />How do I reschedule? On the app it says I can't and need to get in contact. But when I call or use the Bot chat it takes me back to the same place.&nbsp;<BR />I have been in many circles this morning!&nbsp;</P> Tue, 06 Jan 2026 09:38:14 GMT LaineyP 2026-01-06T09:38:14Z https://helpforum.sky.com/t5/Broadband/Reschedule-today-s-appointment/m-p/5182998#M544850 <P>I need to reschedule my appointment today. I am not well. It seems impossible to get in contact with the engineer. I don't want them to waste a journey.&nbsp;<BR />How do I reschedule? On the app it says I can't and need to get in contact. But when I call or use the Bot chat it takes me back to the same place.&nbsp;<BR />I have been in many circles this morning!&nbsp;</P> Tue, 06 Jan 2026 09:38:14 GMT https://helpforum.sky.com/t5/Broadband/Reschedule-today-s-appointment/m-p/5182998#M544850 LaineyP 2026-01-06T09:38:14Z https://helpforum.sky.com/t5/Broadband/Reschedule-today-s-appointment/m-p/5183002#M544853 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4581061">@LaineyP</a>&nbsp;</P> <P>You could try here:</P> <P><A href="https://www.sky.com/ordertracking" target="_blank">https://www.sky.com/ordertracking</A></P> <P>&nbsp;</P> <P>But do not Sky are known to charge a £25 late cancelltion fee if you are able to do this.</P> <P>&nbsp;</P> <P>Are you actually due to have an engineer visit your property as some work like activations can be done away from your home.</P> Tue, 06 Jan 2026 09:41:11 GMT https://helpforum.sky.com/t5/Broadband/Reschedule-today-s-appointment/m-p/5183002#M544853 caesarome 2026-01-06T09:41:11Z