https://helpforum.sky.com/t5/Broadband/Issue-with-streaming/m-p/5182780#M544772 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3567015">@Michy9677</a>&nbsp;Do you see anything else, look at the link below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Mon, 05 Jan 2026 20:38:39 GMT JimM1 2026-01-05T20:38:39Z https://helpforum.sky.com/t5/Broadband/Issue-with-streaming/m-p/5182768#M544769 <P>I have Wi-Fi connection, but when I'm playing a streaming service like Netflix or Amazon, I lose connection and the message sites I have no internet, but I do have a connection</P> Mon, 05 Jan 2026 20:20:25 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-streaming/m-p/5182768#M544769 Michy9677 2026-01-05T20:20:25Z https://helpforum.sky.com/t5/Broadband/Issue-with-streaming/m-p/5182780#M544772 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3567015">@Michy9677</a>&nbsp;Do you see anything else, look at the link below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Mon, 05 Jan 2026 20:38:39 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-streaming/m-p/5182780#M544772 JimM1 2026-01-05T20:38:39Z