https://helpforum.sky.com/t5/Broadband/Wi-Fi-bleep/m-p/5182072#M544578 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4034483">@David1211</a>&nbsp;check the lights on your hub (see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>) if they dhow thst the hub has lost its broadbsnd connection it is dimply thst the online vgrcker has nnot picked up the fault yet which takes up to an hour. When it does it should offer help once it goes through a few checks. Alternstively you could call Sky when the lines open and report the issue. Either way the fault needs checking out which wont be instant.</P> Mon, 05 Jan 2026 07:07:10 GMT Chrisee 2026-01-05T07:07:10Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-bleep/m-p/5182068#M544577 <P><SPAN>Broadband and wifi checker say there are no issues but devices see the wiffi but say they can not connect to the Internet&nbsp;</SPAN></P> Mon, 05 Jan 2026 06:45:18 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-bleep/m-p/5182068#M544577 David1211 2026-01-05T06:45:18Z https://helpforum.sky.com/t5/Broadband/Wi-Fi-bleep/m-p/5182072#M544578 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4034483">@David1211</a>&nbsp;check the lights on your hub (see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>) if they dhow thst the hub has lost its broadbsnd connection it is dimply thst the online vgrcker has nnot picked up the fault yet which takes up to an hour. When it does it should offer help once it goes through a few checks. Alternstively you could call Sky when the lines open and report the issue. Either way the fault needs checking out which wont be instant.</P> Mon, 05 Jan 2026 07:07:10 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-bleep/m-p/5182072#M544578 Chrisee 2026-01-05T07:07:10Z