https://helpforum.sky.com/t5/Broadband/Internet/m-p/5181608#M544482 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4579526">@Corey30</a>&nbsp;If it's coming back fine, then it could be a netflix and you tube issue, if you feel not then give sky a call, dial 150 from your landline!</P> Sun, 04 Jan 2026 12:24:42 GMT JimM1 2026-01-04T12:24:42Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5181574#M544468 <P>I've been trying to watch Netflix and YouTube however the picture keeps freezing and it's buffering every 5-10 minutes. I've done an internet test which is coming back fine but there's clearly something wrong with it.&nbsp;</P> Sun, 04 Jan 2026 11:55:09 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5181574#M544468 Corey30 2026-01-04T11:55:09Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5181608#M544482 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4579526">@Corey30</a>&nbsp;If it's coming back fine, then it could be a netflix and you tube issue, if you feel not then give sky a call, dial 150 from your landline!</P> Sun, 04 Jan 2026 12:24:42 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5181608#M544482 JimM1 2026-01-04T12:24:42Z