https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5181478#M544436 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4579388">@Diane141</a>&nbsp;Have a look at the link below to start with!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Sun, 04 Jan 2026 09:24:30 GMT JimM1 2026-01-04T09:24:30Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5181467#M544429 <P>I cannot connect to Internet. &nbsp;I have no tv &nbsp;the connection has dropped</P> Sun, 04 Jan 2026 08:42:01 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5181467#M544429 Diane141 2026-01-04T08:42:01Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5181478#M544436 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4579388">@Diane141</a>&nbsp;Have a look at the link below to start with!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Sun, 04 Jan 2026 09:24:30 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5181478#M544436 JimM1 2026-01-04T09:24:30Z