https://helpforum.sky.com/t5/Broadband/Connection-keeps-breaking/m-p/5180989#M544306 <P>Hi my kids games on the phone keeps saying that there has been an error with the connection and logs them off the games . Is happening constantly even dough all the checks&nbsp; say it's working properly but it isn't.&nbsp; I recently changed providers , I had a weaker Internet but no problems.&nbsp;&nbsp;</P> Sat, 03 Jan 2026 14:20:04 GMT Pedro32 2026-01-03T14:20:04Z https://helpforum.sky.com/t5/Broadband/Connection-keeps-breaking/m-p/5180989#M544306 <P>Hi my kids games on the phone keeps saying that there has been an error with the connection and logs them off the games . Is happening constantly even dough all the checks&nbsp; say it's working properly but it isn't.&nbsp; I recently changed providers , I had a weaker Internet but no problems.&nbsp;&nbsp;</P> Sat, 03 Jan 2026 14:20:04 GMT https://helpforum.sky.com/t5/Broadband/Connection-keeps-breaking/m-p/5180989#M544306 Pedro32 2026-01-03T14:20:04Z https://helpforum.sky.com/t5/Broadband/Connection-keeps-breaking/m-p/5183787#M545062 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578890">@Pedro32</a>&nbsp;<BR />What device are they playing on? How far from the router is it located?</P> Wed, 07 Jan 2026 09:22:21 GMT https://helpforum.sky.com/t5/Broadband/Connection-keeps-breaking/m-p/5183787#M545062 jamesn123 2026-01-07T09:22:21Z