topic Re: WiFi extender required in Broadband

WiFi extender required

Kevin248 — Sat, 03 Jan 2026 09:46:23 GMT

We have recently switch from BT with a wi fi extender. Now with sky we have areas in the house that have sketchy connections. Not good enough to stream.

Can you please send 1 or 2 WiFi extenders to correct this

Many thanks

Kevin

Re: WiFi extender required

JimM1 — Sat, 03 Jan 2026 10:00:47 GMT

@Kevin248 Does not work like that, you need to have the sky Max package to get a booster pod from sky, then to get one you need to call sky direct, testing is required to see if needed, and the 2nd/3rd require Engineer visit's, your bill will show you what you have from sky package and speed, details below in the info for each and what you need to be below! If you needed with your BT then you will need with sky!

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

Re: WiFi extender required

Kevin248 — Sat, 03 Jan 2026 13:56:46 GMT

Thanks

I have Sky Max.

Phoned Sky and they are sending me an extender