https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5180641#M544241 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3700172">@Zoege</a>&nbsp;</P> <P>Pretty much all you can do is to put in a complaint:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></P> <P>&nbsp;</P> <P>Sky then has up to 8 weeks to resolve this or you can ask for a deadlock letter that allows you to take the complaint to the next step but hopefully a resolution&nbsp;will be found before then.</P> Fri, 02 Jan 2026 22:08:14 GMT caesarome 2026-01-02T22:08:14Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5180606#M544232 <P>Hi.</P><P>&nbsp;</P><P>I've had no internet with sky for 7 weeks. I've had 3 engineers out saying the same thing I've been restricted. Sky have said im not the engineers dont know what they are doing. They sent me a new router, even though an engineer tried several different things. Today then they've said the same thing im restricted.</P><P>&nbsp;</P><P>I have no idea what to do next as sky doesn't seem to be bothered about my situation.</P> Fri, 02 Jan 2026 21:35:00 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5180606#M544232 Zoege 2026-01-02T21:35:00Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5180641#M544241 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3700172">@Zoege</a>&nbsp;</P> <P>Pretty much all you can do is to put in a complaint:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></P> <P>&nbsp;</P> <P>Sky then has up to 8 weeks to resolve this or you can ask for a deadlock letter that allows you to take the complaint to the next step but hopefully a resolution&nbsp;will be found before then.</P> Fri, 02 Jan 2026 22:08:14 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5180641#M544241 caesarome 2026-01-02T22:08:14Z