topic Re: Poor broadband connectivity in Broadband https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5180081#M544094 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4577783">@Tom333</a>&nbsp;The sky hub and the virgin media hub there are none that are alike, use this sky help below as a first check!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P><P>&nbsp;</P><P>The About for the community page above explains all for the Forum!</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 02 Jan 2026 12:30:10 GMT JimM1 2026-01-02T12:30:10Z Poor broadband connectivity https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5180030#M544075 <P><SPAN>I’ve just switched my broadband from Virgin Media to Sky, but I’m really disappointed with the service so far. The connection quality seems very poor compared with what I had, and in particular I can’t get any usable signal upstairs nothing loads when I’m in the room upstairs.</SPAN></P><P>&nbsp;</P><P><SPAN>I’ve tried basic troubleshooting and checked the router placement, but the Wi-Fi still doesn’t reach upstairs reliably.</SPAN></P> Fri, 02 Jan 2026 11:48:08 GMT https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5180030#M544075 Tom333 2026-01-02T11:48:08Z Re: Poor broadband connectivity https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5180081#M544094 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4577783">@Tom333</a>&nbsp;The sky hub and the virgin media hub there are none that are alike, use this sky help below as a first check!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P><P>&nbsp;</P><P>The About for the community page above explains all for the Forum!</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 02 Jan 2026 12:30:10 GMT https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5180081#M544094 JimM1 2026-01-02T12:30:10Z