https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-devices/m-p/5180052#M544085 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4577745">@Janice40</a>&nbsp;is it possible someboody has changed the password while you are away? If it is you do nedd to reset the hub which requires more than pressing the reset pin in. On the black hubs keep the pin pressed until the power led flasheswhich can take 20 seconds. On the white hubs press the wps button in until the led flashes green which takes 30 seconds.</P> Fri, 02 Jan 2026 12:09:40 GMT Chrisee 2026-01-02T12:09:40Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-devices/m-p/5179997#M544073 <P>I have been away and come back and now my devices won't connect to the internet, it's saying wrong password or no channel available, I have rebooted the modem and pressed the reset button and the problem continues to be the same</P> Fri, 02 Jan 2026 11:22:41 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-devices/m-p/5179997#M544073 Janice40 2026-01-02T11:22:41Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-devices/m-p/5180052#M544085 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4577745">@Janice40</a>&nbsp;is it possible someboody has changed the password while you are away? If it is you do nedd to reset the hub which requires more than pressing the reset pin in. On the black hubs keep the pin pressed until the power led flasheswhich can take 20 seconds. On the white hubs press the wps button in until the led flashes green which takes 30 seconds.</P> Fri, 02 Jan 2026 12:09:40 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting-to-devices/m-p/5180052#M544085 Chrisee 2026-01-02T12:09:40Z