https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5179791#M544034 <P>WiFi keeps cutting out and not connecting to sky so cannot use apps etc. every time I check it on the sky website it says no issue but this is incorrect.&nbsp;</P> Thu, 01 Jan 2026 21:56:58 GMT Jim201 2026-01-01T21:56:58Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5179791#M544034 <P>WiFi keeps cutting out and not connecting to sky so cannot use apps etc. every time I check it on the sky website it says no issue but this is incorrect.&nbsp;</P> Thu, 01 Jan 2026 21:56:58 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5179791#M544034 Jim201 2026-01-01T21:56:58Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5179797#M544037 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4577486">@Jim201</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 01 Jan 2026 22:05:09 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5179797#M544037 caesarome 2026-01-01T22:05:09Z