topic Re: Home move in Broadband

Home move

Hessa — Thu, 01 Jan 2026 10:17:11 GMT

Hello

"I moved from my old house to a new one. When will my new broadband arrive? How can I confirm that my order has been placed?"

thank you

GD1 — Thu, 01 Jan 2026 10:19:10 GMT

@Hessa You will have an email from Sky with the activation date, have you checked your order tracking page? https://www.sky.com/ordertracking

Activation is normally 10 working days after placing the home move request.

caesarome — Thu, 01 Jan 2026 10:24:46 GMT

Have you placed the home move order either by doing it online or by calling Sky ?

JimM1 — Thu, 01 Jan 2026 11:30:15 GMT

@Hessa You can also see everything here if it is done!