topic Re: Slow broadband speed in Broadband

Slow broadband speed

Nish22 — Tue, 30 Dec 2025 21:55:11 GMT

85mps download and 69mps upload speed as per speedtest, how is this acceptable as per the checks that your app state is all fine???

Re: Slow broadband speed

Crouchie — Tue, 30 Dec 2025 22:07:44 GMT

Having the exact same issue. App saying I have 510mbps. However running independent checks, it's around 50mbps and according to Netflix app on the puck - 0.7mbps.

Re: Slow broadband speed

JimM1 — Tue, 30 Dec 2025 23:02:10 GMT

@Nish22 and @Crouchie Sky's speed information is linked below! What is the service checker showing to you see the sample link below and your method off speed testing.

https://www.sky.com/help/articles/broadband-speeds-explained

Service Checker bars
https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393