topic Re: No wifi in Broadband

No wifi

Kristi2 — Tue, 30 Dec 2025 11:39:53 GMT

WiFi is playing up, has been for a while now (2 months approx). Keeps turning on and off past few days has been worse

Re: No wifi

JimM1 — Tue, 30 Dec 2025 11:49:12 GMT

@Kristi2 How do you know it is turning off and on are all wireless wifi devices affected if you know?

Re: No wifi

Kristi2 — Thu, 01 Jan 2026 18:53:08 GMT

Yes so there are 3 mobiles in our home, 1 iPad, 1 Xbox and my laptop for work. They all loose wifi regularly at the same time.

Re: No wifi

JimM1 — Thu, 01 Jan 2026 19:22:15 GMT

@Kristi2 Is there anything connected on the Ethernet device wise, what sky hub do you use and do you see anything if you are looking at the sky hub.... What is needed to be done to get you all back online and working again!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start