https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5177697#M543624 Middle light on router is orange. Have turned off and reset but still no Internet Tue, 30 Dec 2025 11:20:00 GMT EmmaDudley 2025-12-30T11:20:00Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5177697#M543624 Middle light on router is orange. Have turned off and reset but still no Internet Tue, 30 Dec 2025 11:20:00 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5177697#M543624 EmmaDudley 2025-12-30T11:20:00Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5177706#M543629 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4575312">@EmmaDudley</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR /></P> Tue, 30 Dec 2025 11:27:45 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5177706#M543629 GD1 2025-12-30T11:27:45Z