https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5177083#M543448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4574592">@Hannah1903</a>&nbsp;Does not help as you say what not they are!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Mon, 29 Dec 2025 15:00:20 GMT JimM1 2025-12-29T15:00:20Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5177055#M543442 <P>the internet has stopped working and the WiFi lights are red&nbsp;</P> Mon, 29 Dec 2025 14:37:37 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5177055#M543442 Hannah1903 2025-12-29T14:37:37Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5177083#M543448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4574592">@Hannah1903</a>&nbsp;Does not help as you say what not they are!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Mon, 29 Dec 2025 15:00:20 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5177083#M543448 JimM1 2025-12-29T15:00:20Z