https://helpforum.sky.com/t5/Broadband/Hub-not-working/m-p/5176987#M543407 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4574467">@Emma-123_</a>&nbsp;You need to call sky, posting on the Forum is not sky Customer Service so your post goes no further, dial 150 from your landline and speak to sky!</P> Mon, 29 Dec 2025 13:23:31 GMT JimM1 2025-12-29T13:23:31Z https://helpforum.sky.com/t5/Broadband/Hub-not-working/m-p/5176958#M543396 Could not connect. Sent in ticket over 2 weeks ago which was cancelled by yourselves with no reason given. I assumed there would be a follow up. I have since plugged in an old router I had and we have it working but not with the home coverage of our sky hub. Can we get this replaced please? Mon, 29 Dec 2025 12:56:30 GMT https://helpforum.sky.com/t5/Broadband/Hub-not-working/m-p/5176958#M543396 Emma-123_ 2025-12-29T12:56:30Z https://helpforum.sky.com/t5/Broadband/Hub-not-working/m-p/5176987#M543407 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4574467">@Emma-123_</a>&nbsp;You need to call sky, posting on the Forum is not sky Customer Service so your post goes no further, dial 150 from your landline and speak to sky!</P> Mon, 29 Dec 2025 13:23:31 GMT https://helpforum.sky.com/t5/Broadband/Hub-not-working/m-p/5176987#M543407 JimM1 2025-12-29T13:23:31Z