topic Re: Wifi in Broadband https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5176162#M543240 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4573369">@Jane208</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 28 Dec 2025 09:55:47 GMT caesarome 2025-12-28T09:55:47Z Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5176158#M543239 <P>Wifi not been working for several days. &nbsp;Have 3 green lights and diagnostics saying everything fine. &nbsp;I've tried switching everything off, rebooting but still no improvement. &nbsp;Any further advice would be greatly received.</P> Sun, 28 Dec 2025 09:52:00 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5176158#M543239 Jane208 2025-12-28T09:52:00Z Re: Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5176162#M543240 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4573369">@Jane208</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 28 Dec 2025 09:55:47 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5176162#M543240 caesarome 2025-12-28T09:55:47Z