https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/5176132#M543233 <P>My interent keeps dropping out.</P><P>&nbsp;</P><P>It is completely random but does it multiple times a day.</P><P>&nbsp;</P><P>It seems to be an ongoing problem.</P><P>&nbsp;</P><P>This is effecting my tv package.</P><P>&nbsp;</P><P>Leaving failed downloads on recordings and meaning were constantly resetting the boxes.</P> Sun, 28 Dec 2025 09:03:39 GMT HS901 2025-12-28T09:03:39Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/5176132#M543233 <P>My interent keeps dropping out.</P><P>&nbsp;</P><P>It is completely random but does it multiple times a day.</P><P>&nbsp;</P><P>It seems to be an ongoing problem.</P><P>&nbsp;</P><P>This is effecting my tv package.</P><P>&nbsp;</P><P>Leaving failed downloads on recordings and meaning were constantly resetting the boxes.</P> Sun, 28 Dec 2025 09:03:39 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/5176132#M543233 HS901 2025-12-28T09:03:39Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/5176163#M543241 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4371848">@HS901</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sun, 28 Dec 2025 09:56:40 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/5176163#M543241 caesarome 2025-12-28T09:56:40Z