topic Re: Wife issue in Broadband

Wife issue

LiyaPaulson — Sat, 27 Dec 2025 11:11:09 GMT

Showing red light on the wifi board. And also its blinking

Re: Wife issue

Daniel0210 — Sat, 27 Dec 2025 11:14:59 GMT

This link explains the lights on the various hubs

https://www.sky.com/help/articles/hub-lights-explained-start

If you mean the ONT see this link ~
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#M1014

Re: Wife issue

LiyaPaulson — Sat, 27 Dec 2025 11:16:24 GMT

The power is on.. the internet and voice seems red

Re: Wife issue

JimM1 — Sat, 27 Dec 2025 11:43:18 GMT

@LiyaPaulson If you wish you can try this to see if area fault for your location!

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test! This should determine if there's an identified fault affecting multiple households.
https://www.sky.com/servicechecker