topic Re: Moving home in Broadband

Moving home

Mehdi5 — Fri, 26 Dec 2025 12:10:51 GMT

Hi I'm moving home tomorrow can you help me for this matter please

Re: Moving home

caesarome — Fri, 26 Dec 2025 12:21:54 GMT

What help do you need ?

If you want to move your broadband to your new home then you need to give Sky 14 days notice to do this so have you done this yet ?

Re: Moving home

TimmyBGood — Fri, 26 Dec 2025 12:25:36 GMT

@Mehdi5

https://www.sky.com/moving-home

Note that you should have booked a Home Move three weeks ago. Realistically if you haven't made contact before now you aren't going to get an activation date at the new address much before the end of January.

Re: Moving home

Daniel0210 — Fri, 26 Dec 2025 12:58:19 GMT

@Mehdi5

The Book Home Move links appear to be down at the moment. Not sure if that is because it's a Bank Holiday but you may need to call Sky to arrange.

Re: Moving home

TimmyBGood — Fri, 26 Dec 2025 13:04:37 GMT

@Daniel0210

On my phone it diverts to the My Sky app so I didn't go any further.