https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5174837#M542783 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4571948">@Skingley4</a>&nbsp;What do you see when you look at it, see the help link below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Thu, 25 Dec 2025 14:46:49 GMT JimM1 2025-12-25T14:46:49Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5174835#M542782 <P>my broadband test says there are no issues but my internet is not working&nbsp;</P> Thu, 25 Dec 2025 14:43:34 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5174835#M542782 Skingley4 2025-12-25T14:43:34Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5174837#M542783 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4571948">@Skingley4</a>&nbsp;What do you see when you look at it, see the help link below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Thu, 25 Dec 2025 14:46:49 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5174837#M542783 JimM1 2025-12-25T14:46:49Z