topic WiFi not reaching all rooms in Broadband

WiFi not reaching all rooms

AlexBlack — Thu, 25 Dec 2025 06:20:48 GMT

WiFi only works in the living room where the box is

Re: WiFi not reaching all rooms

Chrisee — Thu, 25 Dec 2025 07:28:06 GMT

@AlexBlack first check that the hub is in the best position which is off the floor on a surface out in the open so the WiFi signal is not being blocked by obstructions like radiators. After that if your home has solid internal walls you are going to need extra WiFi sources. Sky can provide WiFi extenders if you but tgeir WiFi. Max bundle and ask for them. The layout and type of construction of your home are the main factors determining WiFi signal levels.

Re: WiFi not reaching all rooms

TimmyBGood — Thu, 25 Dec 2025 09:40:51 GMT

@AlexBlack

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.