Orange light on voice

Kinogeek — Tue, 23 Dec 2025 20:21:35 GMT

Sudden loss of internet connection to all devices. Router and sky glass reset multiple times and Ethernet cable tried to no avail. All lights are green apart from orange voice light

Re: Orange light on voice

caesarome — Tue, 23 Dec 2025 21:49:04 GMT

@Kinogeek

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

topic Re: Orange light on voice in Broadband

Orange light on voice

Re: Orange light on voice