https://helpforum.sky.com/t5/Broadband/broadband-speed/m-p/5173906#M542467 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4570585">@palmst92</a>&nbsp;If sky have provision you correctly the FF500 speed should kick in as soon as the Engineer changed you over from copper to fibre, but sky may not have done that yet. Have a look on your service checker to see if the line has jumped up yet to FF500!</P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Tue, 23 Dec 2025 17:48:17 GMT JimM1 2025-12-23T17:48:17Z https://helpforum.sky.com/t5/Broadband/broadband-speed/m-p/5173754#M542427 <P>ive had a new install of a fibre system,been in about 4 hours.&nbsp; i should be getting speeds of around 500 which the sky checker says i get however any test i do seems to show download of 80.&nbsp;</P><P>&nbsp;</P><P>does it take some time for it to all get set up properly and working or there an issue?</P> Tue, 23 Dec 2025 13:38:35 GMT https://helpforum.sky.com/t5/Broadband/broadband-speed/m-p/5173754#M542427 palmst92 2025-12-23T13:38:35Z https://helpforum.sky.com/t5/Broadband/broadband-speed/m-p/5173906#M542467 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4570585">@palmst92</a>&nbsp;If sky have provision you correctly the FF500 speed should kick in as soon as the Engineer changed you over from copper to fibre, but sky may not have done that yet. Have a look on your service checker to see if the line has jumped up yet to FF500!</P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Tue, 23 Dec 2025 17:48:17 GMT https://helpforum.sky.com/t5/Broadband/broadband-speed/m-p/5173906#M542467 JimM1 2025-12-23T17:48:17Z