https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5173305#M542333 <P>Sky TV is fine but I can't get online.</P><P>i have a new fibre connection but the internet connection has been poor since it was installed.&nbsp;</P> Mon, 22 Dec 2025 20:26:32 GMT Doug30 2025-12-22T20:26:32Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5173305#M542333 <P>Sky TV is fine but I can't get online.</P><P>i have a new fibre connection but the internet connection has been poor since it was installed.&nbsp;</P> Mon, 22 Dec 2025 20:26:32 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5173305#M542333 Doug30 2025-12-22T20:26:32Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5173487#M542384 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4570315">@Doug30</a>&nbsp;do any devices connect if they do but you have issues in certain rooms in hour home then the issue is poor WiFinsignal,levels. That is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Tue, 23 Dec 2025 08:22:02 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5173487#M542384 Chrisee 2025-12-23T08:22:02Z