WiFi disconnects constantly

Zoe1511 — Mon, 22 Dec 2025 16:40:04 GMT

WiFi keeps disconnecting constantly

Re: WiFi disconnects constantly

JimM1 — Mon, 22 Dec 2025 16:43:07 GMT

@Zoe1511 Is that on every single device or on one device only?

Re: WiFi disconnects constantly

Zoe1511 — Tue, 23 Dec 2025 12:03:09 GMT

All devices

Re: WiFi disconnects constantly

JimM1 — Tue, 23 Dec 2025 17:40:17 GMT

@Zoe1511 Dou you see anything with the link below when it happens, wifi does not have the tendency to disappear so you may be having a broadband Internet problem if everything goes!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

and it may be worth running the following.

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).

topic Re: WiFi disconnects constantly in Broadband

WiFi disconnects constantly

Re: WiFi disconnects constantly

Re: WiFi disconnects constantly

Re: WiFi disconnects constantly