https://helpforum.sky.com/t5/Broadband/Bad-connectivity/m-p/5172824#M542199 We had a technician come and he ran an outside test on Saturday witch got the internet up and running again but since this morning our connection keeps dropping, not loading videos , it's for a few minutes at a time but is happening every 10 to 20 minutes keep getting kicked out of games on the Xbox and not being able to load a page or apps on my phone , not able to stream TV either Mon, 22 Dec 2025 11:06:41 GMT Jess_monk 2025-12-22T11:06:41Z https://helpforum.sky.com/t5/Broadband/Bad-connectivity/m-p/5172824#M542199 We had a technician come and he ran an outside test on Saturday witch got the internet up and running again but since this morning our connection keeps dropping, not loading videos , it's for a few minutes at a time but is happening every 10 to 20 minutes keep getting kicked out of games on the Xbox and not being able to load a page or apps on my phone , not able to stream TV either Mon, 22 Dec 2025 11:06:41 GMT https://helpforum.sky.com/t5/Broadband/Bad-connectivity/m-p/5172824#M542199 Jess_monk 2025-12-22T11:06:41Z https://helpforum.sky.com/t5/Broadband/Bad-connectivity/m-p/5172830#M542201 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4569776">@Jess_monk</a>&nbsp;</P> <P>&nbsp;</P> <P>You'll need to report this and book another visit: unfortunately that's now unlikely to happen this side of the holiday period.</P> Mon, 22 Dec 2025 11:14:07 GMT https://helpforum.sky.com/t5/Broadband/Bad-connectivity/m-p/5172830#M542201 TimmyBGood 2025-12-22T11:14:07Z