https://helpforum.sky.com/t5/Broadband/My-box-is-broken/m-p/5172732#M542166 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4569649">@Russell41</a>&nbsp;If it is the sky Hub take a look at the link below, but no lights at all suspect either no power, psu failed or hub failed?</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 22 Dec 2025 09:23:09 GMT JimM1 2025-12-22T09:23:09Z https://helpforum.sky.com/t5/Broadband/My-box-is-broken/m-p/5172666#M542148 <P>My WiFi has stopped working and there are no lights on the box</P> Mon, 22 Dec 2025 07:52:37 GMT https://helpforum.sky.com/t5/Broadband/My-box-is-broken/m-p/5172666#M542148 Russell41 2025-12-22T07:52:37Z https://helpforum.sky.com/t5/Broadband/My-box-is-broken/m-p/5172732#M542166 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4569649">@Russell41</a>&nbsp;If it is the sky Hub take a look at the link below, but no lights at all suspect either no power, psu failed or hub failed?</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 22 Dec 2025 09:23:09 GMT https://helpforum.sky.com/t5/Broadband/My-box-is-broken/m-p/5172732#M542166 JimM1 2025-12-22T09:23:09Z