https://helpforum.sky.com/t5/Broadband/Prime-video-keeps-stopping/m-p/5172725#M542164 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4569695">@Hm29</a>&nbsp;if other apps work normally then its an issue with the Prime app but to check it isnt an issue with your WiFi run the Network test in the Get Help menu in the Netfoix app.</P> Mon, 22 Dec 2025 09:15:17 GMT Chrisee 2025-12-22T09:15:17Z https://helpforum.sky.com/t5/Broadband/Prime-video-keeps-stopping/m-p/5172708#M542161 <P>Keeps losing connection when watching prime video programme</P> Mon, 22 Dec 2025 09:04:56 GMT https://helpforum.sky.com/t5/Broadband/Prime-video-keeps-stopping/m-p/5172708#M542161 Hm29 2025-12-22T09:04:56Z https://helpforum.sky.com/t5/Broadband/Prime-video-keeps-stopping/m-p/5172725#M542164 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4569695">@Hm29</a>&nbsp;if other apps work normally then its an issue with the Prime app but to check it isnt an issue with your WiFi run the Network test in the Get Help menu in the Netfoix app.</P> Mon, 22 Dec 2025 09:15:17 GMT https://helpforum.sky.com/t5/Broadband/Prime-video-keeps-stopping/m-p/5172725#M542164 Chrisee 2025-12-22T09:15:17Z