topic Re: Idiotic in Broadband

Idiotic

Ally+P — Sat, 20 Dec 2025 19:05:24 GMT

OK explain to me how this works....my internet goes down. I ring 150 from my phone to report. It tells me to go online to try and fix.....huuhhh my internet is down.

Re: Idiotic

TimmyBGood — Sat, 20 Dec 2025 19:22:58 GMT

@Ally+P

The diagnostics can be triggered from a smartphone using cellular data.

Re: Idiotic

Ally+P — Sat, 20 Dec 2025 19:25:26 GMT

I'M 68 I have a first gen Nokia.

Re: Idiotic

TimmyBGood — Sat, 20 Dec 2025 20:09:07 GMT

@Ally+P

I don't think those two statements are necessarily connected.

In the complete absence of internet access you'd need to persist with getting through to a Sky call centre: this is best achieved by not responding to the automated voice prompts.

A Nokia 1011 from 1992-94 is really rather collectable but would struggle to find a 2G signal these days.