https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5171725#M541888 Everything is lagging and the eifi keeps disconnecting from all the mobile phones and tvs in the house. This has been happening for the past 1 week now, but the wifi and broadband test keeps showing that the connection is good. However, no one has good signal in the house. We have all been forced to use our data. Sat, 20 Dec 2025 13:37:11 GMT Lydia_lylyss 2025-12-20T13:37:11Z https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5171725#M541888 Everything is lagging and the eifi keeps disconnecting from all the mobile phones and tvs in the house. This has been happening for the past 1 week now, but the wifi and broadband test keeps showing that the connection is good. However, no one has good signal in the house. We have all been forced to use our data. Sat, 20 Dec 2025 13:37:11 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5171725#M541888 Lydia_lylyss 2025-12-20T13:37:11Z https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5171744#M541890 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4563619">@Lydia_lylyss</a>&nbsp;Are you seeing anything with the link below?</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Sat, 20 Dec 2025 13:55:07 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5171744#M541890 JimM1 2025-12-20T13:55:07Z