https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5171720#M541887 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4568568">@Pauld16</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 20 Dec 2025 13:33:12 GMT caesarome 2025-12-20T13:33:12Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5171694#M541883 <P>Everything is lagging and disconnecting</P> Sat, 20 Dec 2025 13:08:22 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5171694#M541883 Pauld16 2025-12-20T13:08:22Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5171720#M541887 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4568568">@Pauld16</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 20 Dec 2025 13:33:12 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5171720#M541887 caesarome 2025-12-20T13:33:12Z