https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5170768#M541673 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4567641">@Sarah89_</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />Please be aware that outages after midnight are usually down to maintenance, please see this pinned post <A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#</A><BR /><BR /></P> Fri, 19 Dec 2025 05:09:44 GMT GD1 2025-12-19T05:09:44Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5170766#M541672 Orange light on router saying internet not working no devices cannot connect Fri, 19 Dec 2025 05:02:11 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5170766#M541672 Sarah89_ 2025-12-19T05:02:11Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5170768#M541673 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4567641">@Sarah89_</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR />Please be aware that outages after midnight are usually down to maintenance, please see this pinned post <A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#</A><BR /><BR /></P> Fri, 19 Dec 2025 05:09:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5170768#M541673 GD1 2025-12-19T05:09:44Z