topic Re: No internet in Broadband

No internet

MissZeets — Tue, 16 Dec 2025 01:14:58 GMT

Hub has no Internet

Re: No internet

Millie13 — Tue, 16 Dec 2025 01:28:00 GMT

Do you have a slow green flashing light ? Thats what i have and the tests say its ok .yet not Internet

Re: No internet

MissZeets — Tue, 16 Dec 2025 01:33:38 GMT

Yeah, thats exactly what it is, all tests are coming up with green flags, yet my max box is offline. Tried power circling of every box and cable, and yet still nothing

Re: No internet

Millie13 — Tue, 16 Dec 2025 01:38:14 GMT

I am in Aberdeen and i have done the same xhecked everthing ,even turned it off for 5 minutes and tried again .Red amber then back to slow green flashing its really annoying me now

Re: No internet

Penguin98 — Tue, 16 Dec 2025 01:40:30 GMT

Mine is also the same. Slow blinking green light. But the service checker is useless as it showed as good connection even when I'd completely turned the box off at the mains for 2 minutes. I'm hoping it is a service update amd it will come back on as I rely on my broadband to play thunder sounds on my Google nest in order to sleep due to PTSD causing nightmares that get worse without it, and that's the one device I can't hot-spot with my data

Re: No internet

Penguin98 — Tue, 16 Dec 2025 01:43:44 GMT

Aberdeen here too! Good to know it's not just mine that's down

Re: No internet

Millie13 — Tue, 16 Dec 2025 01:46:35 GMT

I cant sleepand my sucurity camaras work off the wifi...i may have to put on jeadphine and listen to a podcast or something, i reported it on the checker thing I may aswell turn vampire still being up at this time

Re: No internet

Millie13 — Tue, 16 Dec 2025 01:58:16 GMT

Thats mine qorking again i hope tours is back to.thank you 😊

Re: No internet

Penguin98 — Tue, 16 Dec 2025 01:58:38 GMT

That's mine back up and running with hopefully no more disruptions 🤞🏻

Re: No internet

Mm135 — Tue, 16 Dec 2025 03:07:56 GMT

Im in Cambridge area Internet off. Says it may take a couple of days to fix!!!!!

Re: No internet

Kirsty217 — Tue, 16 Dec 2025 03:13:48 GMT

I'm in Leicester mine is the same argh!

Re: No internet

Daniel0210 — Tue, 16 Dec 2025 05:10:57 GMT

You've all posted since 1:14am. Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.