topic Re: WiFi max extenders in Broadband

WiFi max extenders

Bowman — Mon, 15 Dec 2025 20:38:32 GMT

We are having poor connection issues upstairs, we have WiFi max. With our previous provider we definitely needed a WiFi extender, we said this when discussing the new broadband. How do we get some WiFi extenders please on our sky WiFi max?

Re: WiFi max extenders

JimM1 — Mon, 15 Dec 2025 20:49:04 GMT

@Bowman You need to call sky Customer Service as you have the sky Max addon package, go through the testing with them to check, once they approve they will organise for you, no other way to do it! Dial 150 from your landline!

Re: WiFi max extenders

Bowman — Mon, 15 Dec 2025 20:52:04 GMT

Thank you, finding a number to call has been a challenge. Shall try 150 from the landline. Thank you.

Re: WiFi max extenders

JimM1 — Mon, 15 Dec 2025 20:57:08 GMT

@Bowman Opening times for sky customer service is 8am to 8pm. They say calling early morning is better time to get through quicker, just listen closely and NOT get diverted to the Forum....

Re: WiFi max extenders

Bowman — Mon, 15 Dec 2025 20:59:15 GMT

Perfect, again, thank you.

Re: WiFi max extenders

Bowman — Tue, 16 Dec 2025 17:23:39 GMT

Thank you for the advice, we just got through the automated system and got to talk to someone. The Pod is on it's way. Again, thanks for your advice.