topic Re: Recently ordered Sky wifi Max in Broadband

Recently ordered Sky wifi Max

Jill111 — Mon, 15 Dec 2025 16:33:08 GMT

A few days ago I added Sky WiFi Max to my contract. I o my signed up with Sky in September so already have a new router. Do I receive another router or do I need to do something to my current one?

Re: Recently ordered Sky wifi Max

mormegil — Mon, 15 Dec 2025 17:18:07 GMT

Max is a subscription so it's a feature added, if you already have the white box it will have been added on, if you have the older black box then you will get the new hub sent as part of the deal

Re: Recently ordered Sky wifi Max

Jill111 — Mon, 15 Dec 2025 17:43:24 GMT

Thank you. Our internet speed, in a couple of upstairs bedrooms doesn't seem to have improved. I read somewhere that we could get boosters? Don't suppose you know anything about those do you?

Re: Recently ordered Sky wifi Max

mormegil — Mon, 15 Dec 2025 17:52:25 GMT

Best to call sky and see if they can send you one out, the first is posted out for self install and if more are needed an engineer is booked to supply and fit to ensure position is optimised