https://helpforum.sky.com/t5/Broadband/Not-received-hub/m-p/5167410#M540793 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3644966">@Jolene1111</a>&nbsp;</P> <P><SPAN>Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Once sent out you can usually track its progress. Have you had this notification? I suspect your activation is possibly delayed,&nbsp;<BR /></SPAN></P> <P>&nbsp;</P> <P><SPAN>The postie will usually leave it hidden if no one is in. You don't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.</SPAN></P> Mon, 15 Dec 2025 08:17:09 GMT Daniel0210 2025-12-15T08:17:09Z https://helpforum.sky.com/t5/Broadband/Not-received-hub/m-p/5167405#M540791 <P>I was with BT start with sky today but had no hub I'm worried I will go off and I work from home&nbsp;</P> Mon, 15 Dec 2025 08:06:51 GMT https://helpforum.sky.com/t5/Broadband/Not-received-hub/m-p/5167405#M540791 Jolene1111 2025-12-15T08:06:51Z https://helpforum.sky.com/t5/Broadband/Not-received-hub/m-p/5167410#M540793 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3644966">@Jolene1111</a>&nbsp;</P> <P><SPAN>Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Once sent out you can usually track its progress. Have you had this notification? I suspect your activation is possibly delayed,&nbsp;<BR /></SPAN></P> <P>&nbsp;</P> <P><SPAN>The postie will usually leave it hidden if no one is in. You don't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.</SPAN></P> Mon, 15 Dec 2025 08:17:09 GMT https://helpforum.sky.com/t5/Broadband/Not-received-hub/m-p/5167410#M540793 Daniel0210 2025-12-15T08:17:09Z