topic Re: Low signal in Broadband

Low signal

adriaen78 — Sun, 14 Dec 2025 08:23:41 GMT

Since signing over to fibre broadband I've had low signal in the upstairs office and now today it seems I can't connect to WiFi at all

Re: Low signal

Chrisee — Sun, 14 Dec 2025 08:26:44 GMT

@adriaen78 Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

Re: Low signal

adriaen78 — Sun, 14 Dec 2025 08:33:57 GMT

Untill I changed over to fibre WiFi I never had a problem with signal now it's always dropping or not connecting

Re: Low signal

Chrisee — Sun, 14 Dec 2025 09:04:22 GMT

@adriaen78 installing fibre cannot directly cause WiFi speeds to fall. So something else changed did the hub move? Did Sky change you hub?if they did have you got Sky Q boxes? Those can cause issues.