topic Re: Terrible WiFi in Broadband

Terrible WiFi

Kelv1 — Mon, 08 Dec 2025 09:56:51 GMT

My wifi keeps dipping out. Web pages really slow to load or simply fail. All the checks say everything is good. My router is in an open space, everything is connected correctly and I have unplugged and restarted the router many times. I have a small house with pretty thin walls. It also affects the Sky Q box.

When it does work it's pretty good but there are too many times that it doesn't work. Cant even get through to an agent, wifi cant handle it.

Re: Terrible WiFi

JimM1 — Mon, 08 Dec 2025 11:32:12 GMT

@Kelv1 Same answer as on your other post call sky would be you best option!

Re: Terrible WiFi

Kelv1 — Sat, 13 Dec 2025 15:40:32 GMT

Called Sky, engineer has been out, everything looked good but Wi Fi was rubbish across all devices, he then left, unresolved.

Re: Terrible WiFi

JimM1 — Sat, 13 Dec 2025 16:34:27 GMT

@Kelv1 Take a look at the link below, from the picture say the name off what you have!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

Very bad Wi Fi

Kelv1 — Sun, 21 Dec 2025 08:12:05 GMT

Having issues with Sky Wi Fi. Very slow speeds sometimes pages dont load. Sky checker says says I have 11 Mbs all independant checkers say I have 0.56Mbs. Had an engineer out who couldnt find a fault. Think I will change provider.

Re: Very bad Wi Fi

JimM1 — Sun, 21 Dec 2025 09:28:58 GMT

@Kelv1 Not knowing what you have the forum cannot say what is required for you to check!