https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5166246#M540536 <P>We've recently been connected to super fast broadband and had a new router but our WiFi keeps dropping out at random times. This is causing issues for all devices that are connected to it, including Ring camera and alarm. The sky app shows that there is an issue but when you go through to ''let's fix it' the issues says it's good yet all devices still aren't working.&nbsp;<BR />could this be the new router? What can we do to try and resolve the drop out of connection?</P> Sat, 13 Dec 2025 15:12:53 GMT Molly1985 2025-12-13T15:12:53Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5166246#M540536 <P>We've recently been connected to super fast broadband and had a new router but our WiFi keeps dropping out at random times. This is causing issues for all devices that are connected to it, including Ring camera and alarm. The sky app shows that there is an issue but when you go through to ''let's fix it' the issues says it's good yet all devices still aren't working.&nbsp;<BR />could this be the new router? What can we do to try and resolve the drop out of connection?</P> Sat, 13 Dec 2025 15:12:53 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5166246#M540536 Molly1985 2025-12-13T15:12:53Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5166253#M540538 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4562979">@Molly1985</a>&nbsp;What is new with the change you have made?</P> Sat, 13 Dec 2025 15:19:48 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5166253#M540538 JimM1 2025-12-13T15:19:48Z