https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5166105#M540511 <P>The internet isn't working it says check this connection I have done everything it's telling me to and it isn't working&nbsp;</P> Sat, 13 Dec 2025 12:28:09 GMT Rachel952 2025-12-13T12:28:09Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5166105#M540511 <P>The internet isn't working it says check this connection I have done everything it's telling me to and it isn't working&nbsp;</P> Sat, 13 Dec 2025 12:28:09 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5166105#M540511 Rachel952 2025-12-13T12:28:09Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5166108#M540512 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4531760">@Rachel952</a>&nbsp;Do you see anything from the link below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Sat, 13 Dec 2025 12:29:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5166108#M540512 JimM1 2025-12-13T12:29:44Z