https://helpforum.sky.com/t5/Broadband/Horrendous-connection-issues/m-p/5165715#M540397 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4354380">@AnyVictoriaxox</a>&nbsp;The Forum is not sky Customer Service, so if you want an Engineer visit you do have to call sky, dial 150 from your landline to connect free!</P> Fri, 12 Dec 2025 20:19:06 GMT JimM1 2025-12-12T20:19:06Z https://helpforum.sky.com/t5/Broadband/Horrendous-connection-issues/m-p/5165678#M540387 <P>please see my previous engineer visit this was a few months ago potentially a year or so ago and I'll be honest. It resolved the issue after a extend box was fitted however we are having numerous issues every day with connection either being unavailable or connected and we're receiving horrendous speeds.<BR /><BR /></P><P>we have nest cameras and they are dropping off-line up to 50 times a day and I'm starting to get really frustrated paying for a product that I'm just not receiving despite The sky app telling me that my connection is amazing</P><P>&nbsp;</P><P>I'm not receiving amazing connection please can you book an engineer to come out and resolve this? I've done the troubleshooting. I'm not seeing any improvement</P> Fri, 12 Dec 2025 19:31:22 GMT https://helpforum.sky.com/t5/Broadband/Horrendous-connection-issues/m-p/5165678#M540387 AnyVictoriaxox 2025-12-12T19:31:22Z https://helpforum.sky.com/t5/Broadband/Horrendous-connection-issues/m-p/5165715#M540397 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4354380">@AnyVictoriaxox</a>&nbsp;The Forum is not sky Customer Service, so if you want an Engineer visit you do have to call sky, dial 150 from your landline to connect free!</P> Fri, 12 Dec 2025 20:19:06 GMT https://helpforum.sky.com/t5/Broadband/Horrendous-connection-issues/m-p/5165715#M540397 JimM1 2025-12-12T20:19:06Z