https://helpforum.sky.com/t5/Broadband/WiFi-evening-drop-out/m-p/5164518#M540016 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2254696">@spearos1</a>&nbsp;</P> <P>What times are we talking about?&nbsp;Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. <STRONG>There’s no pre-warning of this. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />There's no compensation for short term loss of service or use of mobile data.</P> Thu, 11 Dec 2025 13:11:57 GMT Daniel0210 2025-12-11T13:11:57Z https://helpforum.sky.com/t5/Broadband/WiFi-evening-drop-out/m-p/5164511#M540014 <P>Every night our WiFi drops out. If my husband or teenage kids fall asleep watching YouTube etc they end up using all of their data. I get that we can change our phone setting however my issue is the WiFi drop out. I pay a lot of money for 24hour WiFi and I don't expect this to happen every night. Surely this is an issue sky should resolve and I should be compensated for the loss off data.&nbsp;</P> Thu, 11 Dec 2025 13:01:15 GMT https://helpforum.sky.com/t5/Broadband/WiFi-evening-drop-out/m-p/5164511#M540014 spearos1 2025-12-11T13:01:15Z https://helpforum.sky.com/t5/Broadband/WiFi-evening-drop-out/m-p/5164518#M540016 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2254696">@spearos1</a>&nbsp;</P> <P>What times are we talking about?&nbsp;Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. <STRONG>There’s no pre-warning of this. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />There's no compensation for short term loss of service or use of mobile data.</P> Thu, 11 Dec 2025 13:11:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-evening-drop-out/m-p/5164518#M540016 Daniel0210 2025-12-11T13:11:57Z