https://helpforum.sky.com/t5/Broadband/Router/m-p/5164400#M539989 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4053183">@Becks89</a>&nbsp;Nothing is going to happen on the back off a Forum post as you are not talking to sky Customer Service. If you want a new sky Hub then you need to call sky, your post does not sound like you have a faulty hub, but a slight adjustment would possibly be better if you have the sky Max system!</P> Thu, 11 Dec 2025 11:06:20 GMT JimM1 2025-12-11T11:06:20Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5164378#M539979 <P>Hi i have an issue with my broadband router, some of the devices in the house hold keep disconnecting and we have problems with streaming on devices also. I believe the problem is the router itself so can i request a replacement router please. I have done my own broadband tests and the speed to the router is okay but for some reason our devices struggle to work correctly&nbsp;</P> Thu, 11 Dec 2025 10:37:41 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5164378#M539979 Becks89 2025-12-11T10:37:41Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5164400#M539989 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4053183">@Becks89</a>&nbsp;Nothing is going to happen on the back off a Forum post as you are not talking to sky Customer Service. If you want a new sky Hub then you need to call sky, your post does not sound like you have a faulty hub, but a slight adjustment would possibly be better if you have the sky Max system!</P> Thu, 11 Dec 2025 11:06:20 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5164400#M539989 JimM1 2025-12-11T11:06:20Z