https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5164227#M539942 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4560778">@IlonaTroiceanu</a>&nbsp;assuming the issue isnt the Sky hub losing its broadband connection to the exchange (check the lights on the hub see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>) your problem is likely to be poor WiFi connectivity in your home.</P> <P>&nbsp;</P> <P>Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Thu, 11 Dec 2025 06:28:33 GMT Chrisee 2025-12-11T06:28:33Z https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5164136#M539919 Television and WiFi cuts out. Voice sync on TV keeps failing only corrects when TV is switched on and off. We have repeated the process of unplugging and reconnecting the equipment bit the problems persist Wed, 10 Dec 2025 20:25:20 GMT https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5164136#M539919 IlonaTroiceanu 2025-12-10T20:25:20Z https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5164227#M539942 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4560778">@IlonaTroiceanu</a>&nbsp;assuming the issue isnt the Sky hub losing its broadband connection to the exchange (check the lights on the hub see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>) your problem is likely to be poor WiFi connectivity in your home.</P> <P>&nbsp;</P> <P>Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Thu, 11 Dec 2025 06:28:33 GMT https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5164227#M539942 Chrisee 2025-12-11T06:28:33Z