https://helpforum.sky.com/t5/Broadband/Sky-Activation/m-p/5163967#M539865 Activation date was yesterday. I have wifi but no internet access. No internet light on the router since activation Wed, 10 Dec 2025 16:49:42 GMT Russ2006 2025-12-10T16:49:42Z https://helpforum.sky.com/t5/Broadband/Sky-Activation/m-p/5163967#M539865 Activation date was yesterday. I have wifi but no internet access. No internet light on the router since activation Wed, 10 Dec 2025 16:49:42 GMT https://helpforum.sky.com/t5/Broadband/Sky-Activation/m-p/5163967#M539865 Russ2006 2025-12-10T16:49:42Z https://helpforum.sky.com/t5/Broadband/Sky-Activation/m-p/5163990#M539873 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4560576">@Russ2006</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />If your ONT shows a red light then have a read of this:<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 10 Dec 2025 17:03:11 GMT https://helpforum.sky.com/t5/Broadband/Sky-Activation/m-p/5163990#M539873 caesarome 2025-12-10T17:03:11Z