https://helpforum.sky.com/t5/Broadband/Hardware-returns/m-p/5163850#M539820 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3510503">@Babycham</a>&nbsp;If it is TV etc are they asking for return off wireless boosters for that? Un usual to ask for a Hub to be returned for broadband that is currently in use especially if they never supplied an upgraded version to you!</P> Wed, 10 Dec 2025 14:49:00 GMT JimM1 2025-12-10T14:49:00Z https://helpforum.sky.com/t5/Broadband/Hardware-returns/m-p/5163664#M539781 I have returned the hardware that was listed on the letter. It didn't include the hub as sky still provides my Internet but now they are asking me to return the hub or face a charge for it. Wed, 10 Dec 2025 12:03:04 GMT https://helpforum.sky.com/t5/Broadband/Hardware-returns/m-p/5163664#M539781 Babycham 2025-12-10T12:03:04Z https://helpforum.sky.com/t5/Broadband/Hardware-returns/m-p/5163676#M539782 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3510503">@Babycham</a>&nbsp;</P> <P>What service(s) did you cancel to warrant the returns process starting?&nbsp;</P> Wed, 10 Dec 2025 12:18:09 GMT https://helpforum.sky.com/t5/Broadband/Hardware-returns/m-p/5163676#M539782 Daniel0210 2025-12-10T12:18:09Z https://helpforum.sky.com/t5/Broadband/Hardware-returns/m-p/5163850#M539820 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3510503">@Babycham</a>&nbsp;If it is TV etc are they asking for return off wireless boosters for that? Un usual to ask for a Hub to be returned for broadband that is currently in use especially if they never supplied an upgraded version to you!</P> Wed, 10 Dec 2025 14:49:00 GMT https://helpforum.sky.com/t5/Broadband/Hardware-returns/m-p/5163850#M539820 JimM1 2025-12-10T14:49:00Z